Contact Us

If you have changed your email address or you have received an activation email and are having difficulty activating your profile or changing your password:


If you are having difficulty updating your profile, creating a new profile, or are encountering other issues:

  • email us at
  • description of what went wrong including any error messages
  • type and version of the web browser and operating system you were using when you encountered problems
  • screen snapshots if you can

The best way to contact us is by email at

If you are having any difficulties, email us at We want to help you. So help us by providing as much relevant information as possible.


To avoid email being marked as spam – add the following email addresses to your Safe Sender List and Contacts: and